Help & Support Center

Welcome to Houma Support. Find answers, guides, and tips to help you buy, rent, sell, and manage property across Algeria. We’re here to make your real estate journey smooth and informed.

Using Houma as a Buyer or Renter

Stay informed with the latest real estate insights, market trends, and expert advice

How do I search for a property on Houma?

What’s the general process for easily finding a property on Houma?

How can I filter listings by city, price, or property type?

You can search listings by city, budget, or property type.

Can I schedule a viewing through Houma?

Does Houma allow scheduling property viewings directly through its platform?

How do I contact a seller or agent?

What’s the process for reaching out to a seller or agent through Houma?

Listing a Property (For Individuals)

Get step-by-step guidance on how to list your property effectively on Houma.

How do I create a listing?

How can I set up a detailed property listing on Houma step-by-step?

What are the fees for listing a property?

What are the charges for listing a property with Houma?

How do I upload photos after editing my listing?

How can I add or update property listing images on Houma quickly?

What are the guidelines for writing a property description?

What tips does Houma provide for crafting effective property descriptions?

For Agents & Developers

Find resources and support tailored for real estate agents and developers.

How do I register as an agent or developer?

How can I register as an agent or property developer quickly and easily?

What are the benefits of a professional account?

What advantages come with having a professional account, especially for regular or business users?

What tools are available to agents?

What resources and tools are available to agents for managing listings and clients effectively?

How do I manage my listings as an agent?

What features does Houma offer to agents for managing their property listings?

My Account & Profile

Manage your personal information, account settings, and preferences.

How do I sign up for a Houma account?

How can I register for a Houma account? Could you guide me step-by-step through the signup process?

I forgot my password—how can I reset it?

I can’t remember my password—what steps should I follow to reset it through the platform?

How do I update my profile information?

What’s the process for updating my profile information on the platform or app?

How do I delete my account?

What steps do I need to follow to delete my Houma account permanently?

Managing Listings

Get help with managing your property listings effectively.

How do I edit a published listing?

What’s the process to edit a published listing once it’s live on the platform?

How can I renew or extend an expired listing?

What’s the process to renew or extend an expired listing on the platform?

How do I remove a property that’s been sold or rented?

How can I take down a listing that’s already sold or rented?

What should I do if my property is not getting any views?

What steps can I take to increase the visibility of my property listing?

Pricing, Payments & Billing

Get information about listing fees, payment methods, and billing inquiries.

What are the listing fees for individuals vs. agents?

How do the listing fees differ between private sellers and licensed agents?

What payment methods are accepted?

What types of payment methods do you accept for purchases and transactions?

Can I get an invoice for my payment?

Could you please provide me with an invoice for my recent payment transaction?

How do I update my payment information?

What steps do I need to follow to change my payment details on the platform?

How do I view my transaction history?

What’s the process for accessing and reviewing my past transactions on Houma?

How do I request a refund?

What steps do I need to follow to initiate a refund request for a transaction?

How do I contact Houma support?

What’s the process for reaching out to Houma support for assistance?

Valuations & Market Insights

Access property valuations, market trends, and insights to make informed decisions.

Does Houma offer price estimates?

Houma provides users with estimated pricing details for properties, helping them plan their expenses more.

What factors affect valuation?

What elements influence a property’s valuation in a financial or investment context?

How often is market data updated?

Frequently market data is refreshed or updated, typically every few seconds to minutes.

How do I access market insights?

What tools or features does Houma provide for accessing market insights and trends?

Safety & Trust

Learn about Houma's commitment to safety, trust, and user protection.

How do you verify listings?

How do you confirm the authenticity of listings before they go live?

How do I report suspicious activity or scams?

How can I notify authorities about potential scams or suspicious behavior I’ve noticed?

Tips for safely meeting sellers or buyers

When meeting buyers or sellers, share details, and trust your instincts for safety.

What should I do if I feel unsafe during a transaction?

If you feel unsafe, prioritize your safety and consider ending the meeting or transaction.

Contacting Support

Get assistance with your inquiries and issues through Houma's support channels.

How can I contact Houma support?

You can reach Houma support by visiting their website and using the contact or help section.

What are the support hours?

When is customer support open to assist with inquiries or issues?

How do I submit a support ticket?

How can I submit and send a request or ticket for assistance or help?

What information should I include in my support ticket?

What details are important to provide when submitting a support ticket?